Last updated: 31 October 2026
This agreement is between you, as a coach, and Intera Intelligence Ltd (company number 17535385, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom). It adds to our Terms of Service, which also apply to you. If the two conflict on something about coaching, this agreement wins.
You are self-employed and run your own coaching. You are not an employee, worker, partner or agent of Intera, and you decide how you coach. You are responsible for your own taxes, insurance, and any licence or registration your work requires.
We review each application and may approve it, ask for more, or decline it. Everything you tell us about your background, qualifications and experience must be true and kept up to date. We may suspend a profile while we look into a concern, or if you stop meeting the standard we expect.
You choose your services, session lengths, prices (in euros), availability and the minimum notice you need.
When a student books you, you can confirm or decline. Once you confirm, keep to the booking: turn up on time and give the full session. If you must cancel, do so as early as you can; the student is refunded in full. Repeated late cancellations or no-shows can lead to suspension.
Sessions run on a video link provided through Intera. Do not record a session without the student’s agreement.
Keep sessions to your experience and your views. Do not present yourself as a lawyer, immigration adviser, financial adviser or any regulated professional unless you hold that status, and do not give regulated advice through Intera if you do not.
Students pay Intera. The student’s payment is taken when you confirm a booking, and the session price less Intera’s service fee is added to your balance. The service fee is a percentage of the session price set by Intera; we will tell you the current percentage and give notice if it changes. A change applies only to bookings made after the notice.
You can request a payout of your balance to your connected Stripe account. You must complete Stripe’s identity checks to be paid. We review each payout request before approving it. If a session is refunded, nothing is added to your balance for it.
Do not take students away from the platform to avoid the service fee for sessions found through Intera.
Treat students with respect. Do not discriminate, harass, pressure or exploit anyone, and do not ask students for money or personal favours outside Intera. Keep conversations on Intera’s messaging. Students and others can report and block you; we review reports and may remove content, suspend or close your account.
You will see what students share to book and talk with you. Use it only to deliver the session and to reply to them, keep it confidential, and do not share it or contact them elsewhere about anything else. Delete it when you no longer need it, unless the law requires you to keep it.
You can stop coaching at any time by deleting your account; honour or cancel any confirmed bookings first. We may suspend or close your account if you break this agreement or the Terms, or put students at risk. When an account closes, we keep the booking, payment and payout records the law and Stripe require.
You are responsible for what you tell students and for the sessions you give. Our liability to you is limited as set out in the Terms of Service.
This agreement is governed by the law of England and Wales. Questions: support@joinintera.com.