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Privacy Policy

Last updated: 22 October 2026

Who we are

Intera Intelligence Ltd (“Intera”, “we”, “our” or “us”) provides guidance and support to international students and other individuals navigating life in France.

Company details

  • Legal name: Intera Intelligence Ltd
  • Company number: 17535385
  • Registered address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Contact email: joinintera@gmail.com

This Privacy Policy explains how we collect, use, store and share personal information when you use our website, platform and related services.

Information we collect

Depending on how you use Intera, we may collect:

  • Account information: Your name, email address and account details.
  • Profile information: Information you choose to provide about your background, interests, goals and experience.
  • Questions and communications: Questions you submit, messages you send and information you provide when contacting us or using our guidance features.
  • Bookings and coaching: Information relating to coaching sessions, bookings and interactions with coaches.
  • Payment information: Payment and transaction details processed through our payment providers. We do not necessarily receive or store your full payment card details.
  • Technical information: Basic information about your device, browser and use of our platform.

We aim to collect only information relevant to providing and improving our services.

How we use your information

We may use your information to:

  • Create and manage your account.
  • Provide guidance, resources and other Intera services.
  • Identify relevant topics and direct you to appropriate answers or resources.
  • Help you discover and book coaching sessions.
  • Respond to questions and provide customer support.
  • Process bookings and payments.
  • Improve the functionality, safety and performance of our platform.
  • Communicate important service updates.
  • Meet applicable legal obligations.

Guided answers and AI-assisted features

Intera is designed to help users find relevant guidance and resources through predefined topics and prepared answers.

We may use matching rules to identify the topic of a question and direct you to an appropriate answer. We may also use AI-powered tools to help classify questions and identify relevant categories when needed.

When you use these features, the information you enter may be processed by Intera and, where applicable, the technology providers that support these features.

Intera’s guidance is intended to help you find relevant information and may not cover every individual circumstance. It should not be treated as professional legal, immigration, financial or other specialist advice.

When using Intera, please share only the information needed to receive guidance.

We will update this section as our features and data practices develop.

How we share your information

We may share relevant information with service providers where necessary to operate Intera, including providers of:

  • Website hosting and technical infrastructure.
  • AI-powered tools, where used.
  • Communications and customer support.
  • Payment processing and booking services.

We may also disclose information where required by law or where necessary to protect our rights, users or platform.

We aim to share only the information necessary for the relevant purpose. We do not sell your personal information.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing our services, maintaining records and meeting legal obligations.

The retention period depends on the type of information and why it was collected.

International data transfers

Some of our service providers may process information in countries outside the United Kingdom or European Economic Area.

Where applicable data protection laws require safeguards for international transfers, we will take appropriate steps to protect your information.

Your privacy rights

Depending on applicable law and your circumstances, you may have the right to request access to, correction of or deletion of your personal information, or to restrict or object to certain processing. You may also have the right to receive a copy of your information or withdraw consent where processing is based on consent.

To exercise your rights or ask a privacy question, contact us at joinintera@gmail.com.

Cookies

Intera may use cookies and similar technologies to support website functionality and understand how our platform is used.

Where required by law, we will request consent before using non-essential cookies or similar technologies.

Data security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy as Intera develops or our data practices change. Any updates will be published on this page with a revised “Last updated” date.

Contact us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

  • Intera Intelligence Ltd
  • 71–75 Shelton Street
  • Covent Garden
  • London, WC2H 9JQ
  • United Kingdom
  • Email: joinintera@gmail.com